Privacy Policy
Effective Date: July 31, 2026
At Time Sublime, accessible from https://www.time-sublime.com/, safeguarding your privacy and treating your personal information with absolute integrity is a foundational priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, submit valuation requests, or engage with our services.
Information We Collect
We collect information to provide high-touch horological services, process transactions, and deliver personal advisory. The types of personal information we collect include:
- Personal Identification Data: Name, email address, phone number, mailing and shipping address, and communication preferences.
- Transaction & Valuation Data: Timepiece preferences, serial numbers, photographs, watch history, purchase/trade records, and payout details necessary to complete buying, selling, trading, or sourcing requests.
- Payment & Billing Information: Payment method details, credit card billing details, or bank wire transfer accounts, securely processed through certified payment partners.
- Technical & Analytical Data: IP addresses, browser type, device identifiers, time zones, operating system, and interaction details collected via essential cookies and site analytics.
How We Use Your Information
Your information is processed strictly for legitimate business purposes and white-glove service delivery, including:
- Facilitating buying, selling, trading, and bespoke watch sourcing requests.
- Processing transactions, verifying authenticity, and coordinating fully insured shipping.
- Communicating with you regarding inquiries, order updates, market quotes, or direct support.
- Preventing fraudulent transactions and ensuring overall website security.
- Delivering curated newsletters, market insights, or new arrival notifications (where explicit consent is given).
Information Sharing & Third-Party Disclosure
Time Sublime does not sell, rent, trade, or lease your personal information to third parties. We disclose your information only in limited, controlled circumstances as described below:
- Service Providers: We share necessary data with trusted third-party partners who assist us in operating our business, including payment processors, insured courier services (such as FedEx), website hosting providers, and security partners.
- Legal & Fraud Protection: We may disclose information when required by law, regulation, subpoena, or legal process, or to enforce our policies and protect the rights, property, and safety of Time Sublime and our clients.
Data Protection & Security
We implement strict administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All online transactions and submission forms utilize industry-standard 256-bit SSL encryption to ensure your sensitive data remains secure.
Your Data Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access & Rectification: The right to request copies of the personal data we hold about you or request corrections to inaccurate information.
- Deletion: The right to request the erasure of your personal information, subject to applicable legal, tax, or legal retention obligations.
- Opt-Out: The right to unsubscribe from direct marketing communications at any time by utilizing the "Unsubscribe" link in our emails or contacting us directly.
Third-Party Links
Our website may contain links to third-party sites or services (such as social media platforms). Time Sublime is not responsible for the privacy practices or content of external websites, and we encourage you to review their respective privacy policies.
Updates to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our services, privacy practices, or regulatory requirements. Any updates will be posted directly on this page with a revised effective date.
Contact & Business Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us directly using the details below:
Time Sublime
Phone: 888-707-TIME
Email: ian@time-sublime.com
282 Katonah Ave, PMB 526
Katonah, NY 10536